Getting Paid as a Freelancer – How to Ask for Payment

Freelancers face many challenges in doing projects. One of the main challenges is how to politely ask for payment after completing the project. After focusing and dedicating time to the project and delivering it on time, one expects the payment to be timely. Some clients will pay on time but others may delay payments. In such cases, one can ask for payment without being rude.  

 Follow the tips below to see how getting paid as a freelancer is nothing to fear:

 Write polite emails

 The most common way to request payment is by sending an email reminder of the invoice. There are free samples of the email templates online. But some of the basic things to bear in mind when sending the email include;

• Tone moderation. The email should not be rude but affirmative and ensure that you write the invoice details.
• Lay more emphasis on time and mention if the invoice is overdue.
• Always attach the invoice copy when sending the email.
• Ensure your emails’ call of action is clear
• Make the emails direct using a firmer but professional tone in your subsequent emails.

 One may send up to five emails when asking for payment. But they should be slightly different. The first email may be sent a week before the due date. Doing so will give the client time to reconcile their accounts and prepare documentation ready for payment on time. In some cases, the payment may delay up to a month. If you have already sent up to five reminder emails to the client without any response, then it is good to change the approach.

 Changing the approach if there is no response from the client

 When emails fail, opt to call the client directly. Remember to remain as formal and polite as possible by following the following tips;

·         Start with an introduction and the reason for the call.

·         Speak clearly and keep the conversation short.

·         Avoid using slang or expressions.

·         Though one should be assertive, making direct accusations can be counter-intuitive.

·         End the conversation politely and by summarizing the terms of payment as per the agreement.

By calling the client, you are likely to get a response. Sometimes the reason there are no responses to emails is an incorrect email address or sending the emails to the wrong person. Another advantage of calling the client is to polish payment details and get clarifications where necessary.

Back-up plan

In case the client does not answer the phone call, try texting too. Make sure the text is simple to read and let the client know why you are texting. That way, the client may check the invoice details and give feedback

Tips and strategies for timely payment

Making the right decision to work for clients who pay for the services on time is the first strategy to avoid chasing after payment. With due diligence, you can identify such clients. Maximize the chances of getting paid by keeping proper records, having a hassle free payment processor, and draw a binding contract. Use paperless accounts payable software to keep track of everything and always know where your invoices stand.  Sometimes you may also ask for advance payment.