Reviewing the Bookaway online travel booking service

Bookaway is an online travel booking service which essentially fulfils all the ground transportation needs of the travellers in the developing countries, covering ferries, trains and buses. As against the train and bus networks in Western Europe and North America, the developing world’s ground transportation industry is still pretty fragmented, with 95% of the inventory sold in the off-line marketplace.

In fact, a large majority of suppliers don’t have any presence on the Internet. It is here that the Bookaway’s technology steps in and offers easy online integration to these medium and small size suppliers. Hooking up with Bookaway allows these entities to reach more number of customers and scale up their operations. From the travellers’ perspective, they get an easy-to-use platform and can make their bookings with the confidence that they’ll always be provided an enjoyable travel experience.

Regions served

As of now, the primary areas served by Bookaway are mainly ground and river transportation in Southeast Asia. They currently have more than 2000 routes available on their website in a total of 30 countries across the world. In fact Bookaway platform is an excellent example of how technology has transformed the travel industry over the years.

Customer Care

The only way you can gauge the dependability of a transportation booking portal is by checking their availability at different times of the day/night, not just in a certain part of the day or a few days in the week. For instance, let’s say it’s Christmas and you are travelling to some place in Goa. You are suddenly faced with an unexpected problem related to an upcoming bus ride, because of the odd/holiday hours. You try reaching your booking agency but to no avail. Chances are high that you might miss your train, putting your entire India travel itinerary in jeopardy.

This problem would have never occurred if you had made your bookings with Bookaway. Their customer service team can be reached at all hours of the day and night, 7 days a week. You are free to make changes to your bookings and enquire about any transportation needs by reaching out to their customer service team.

Transparent pricing structure

What also sets Bookaway apart from a great majority of similar services is their transparent pricing model. You pay only what you see quoted on their webpages.  And no one will trick you into paying extra in the form of hidden fees. The company is very upfront and straightforward about their pricing structure, which is usually the best price you can get for that route in the market.

Hassle-free booking management

Bookaway goes out of its way to ensure that you always travel without any hassles. Trips can be booked fairly easily by selecting starting and end destinations, along with the scheduled travel dates. Once you provide this info, you’d be shown various travel options, including boat rides, cars, train rides and bus rides. The brand doesn’t offer any flight bookings and is completely focused on ground and river transportation mediums as of now. Their website is mobile friendly and can be easily used on any mobile device.