Back office operations can be considered the backbone of a company, and just as important as direct customer service. Traditionally, the front office of a business are the employees who are in direct contact...
For all businesses, the patients, clients, and customers are the most important factors for the success of the business. Thus, it is very essential to keep them happy so that they can be retained....
We all like it when a company goes that extra mile for their customers. The only problem is businesses don’t all offer the kind of call handling service we expect. Most of us end...
No two people are exactly alike. That goes for companies: Even if you’re selling the same thing as the office across the street, you’re likely different in setup, background history, ownership, and employees. So...
Let me tell you a story. In September of last year Urban Outfitters released a vintage-style Kent State sweatshirt – spattered in blood. If you’re not familiar with this reference, on May 4, 1970,...
I’ve been doing research on different cars lately as I’m passively considering embarking on my first adult car purchase. After many searches, I finally found an almost new Nissan Murano with low mileage and...